FAQ
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How do I report maintenance issues?
We've got a 24/7 support desk that you can reach via our residence portal or directly by phone. Our maintenance ninjas will swoop in to save the day (or at least your leaky faucet).
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Is the community pet-friendly?
We love pets! However, some dogs have caused significant damage to their unit. Therefore, the community no longer allows some pets. Please check the pet policy and restrictions prior to signing a lease or purchasing a pet.
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What's the deal with visitor parking?
We have visitor parking spots throughout the community; many stalls are near the clubhouse. Visitor parking is on a first-come, first-served basis.
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How do I access the amenities?
All amenities are open with unlimited resident access with the exception of the fitness center which is currently closed for remodeling.
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What utilities are included with the unit?
Your rent or HOA fee typically covers common utilities like water, trash, and upkeep of amenities & shared common areas.
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Is the community safe?
Safety is our middle name. Actually, it's not, but it's a top priority. We have security personnel, 24-hour surveillance, and keypad-only access to certain areas.